Interstar

24-Hour Emergency Road Service. Anytime. Anywhere. 1-800-888-1001




		InterStar has been serving the trucking industry for over twenty years. Experience has taught us exactly what our customers need. When you're broken down, you have to get back on the road fast, with a repair that will last, and a price that is competitive and fair. Your needs have become our requirements. Ability to direct bill Equipment Owners Consistent pricing, minimal down time Managed vendor network throughout the United States, Canada and Mexico Inventory control including tire distribution and recovery Tire, minor mechanical and towing services 24 hours a day, 365 days a year Quality services backed by a warranty Variety of payment and billing options including EDI capabilities Customized reporting Internet job submission Ability to direct bill Equipment Owners InterStar has agreements with many Railroads, Steamship Lines and Equipment Leasing Companies to direct bill authorized repairs on their equipment. Consistent pricing It is easy to manage your road service budget when you use InterStar. We feature nationwide pricing programs, eliminating the guess work involved with roadside service. Minimal down time Don't spend time searching for a service technician. Our advance mapping system quickly shows us the vendors in the area of your breakdown that can do the specific type of work you need. Managed vendor network throughout the United States, Canada and Mexico Our extensive network consists of over 15,000 vendors and 450 specialized inventory locations. By pre-qualifying and monitoring our service facilities, we ensure you receive high quality and efficient service. Inventory control By managing our own inventory of tires in strategic locations nationwide we have the quality and sizes required for Intermodal equipment. Tire distribution Our strategic warehouse operations allow us to purchase tires at volume discounts and distribute small quantities to multiple locations. Just another way we're working to keep your prices consistent. Tire Recovery Program We audit over 20% of tires removed by our vendor network to confirm the repair was necessary, the defects were reported correctly and the recap and DOT numbers were properly recorded. Tire, minor mechanical and towing services One phone number gives you access to thousands of vendors able to perform a /variety of services to meet your needs. 24 hours a day, 365 days a year InterStar has experienced call center professionals available to take your call anytime of the day or night, any day of the year. Each conversation is digitally recorded to ensure accuracy and prompt dispute resolution. Bilingual agents break communication barriers. Quality services backed by a warranty InterStar uses high quality tires and parts and we back this up with one the best warranties in the business. Variety of payment and billing options including EDI capabilities When your repairs are managed by InterStar all billing is centralized and consistent. Choose the payment method most convenient for your needs: MasterCard/Visa, electronic check (e.g. Comchek) or a line of credit through InterStar. Customized Reporting All of the information collected by InterStar over the course of a repair is available back to you in detailed, customized reports. Internet job submission You can submit repairs online and receive an e-mail telling you when a vendor is due to arrive, all without ever picking up the phone.